1. Introduction
SwiftInk ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our contract signing service.
2. Information We Collect
Personal Information
- Email address - Required for account creation and notifications
- Full name - Used for contract signing identification
- Documents - PDF/DOCX files you upload for signing
Information from Third Parties
- Signer information - Names and emails of people you send contracts to
- Payment information - Processed by Stripe (we do not store card details)
Automatically Collected Information
- IP address and browser type
- Device information
- Usage data and timestamps
3. How We Use Your Information
- To provide contract signing and sending services
- To send email notifications about contract status
- To process payments via Stripe
- To communicate with you about your account
- To improve our services
- To comply with legal obligations
4. Information Sharing
We share your information with the following service providers:
- DocuSeal - E-signature processing
- Stripe - Payment processing
- Mailgun - Email delivery
- Supabase - Database and file storage
- Vercel - Application hosting
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information and documents for as long as your account is active or as needed to provide services. Signed contracts are retained for 7 years for legal compliance purposes. You may request deletion of your data at any time.
6. Your Rights
You have the right to:
- Access - Request a copy of your personal data
- Correction - Request correction of inaccurate data
- Deletion - Request deletion of your data
- Portability - Receive your data in a portable format
- Objection - Object to certain processing of your data
To exercise these rights, contact us at support@swiftink.ai
7. Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS) and at rest, secure authentication, and regular security assessments.
8. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: support@swiftink.ai
- Website: https://swiftink.ai